Is BangGood a reputable company to buy from?
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They are reputable in the Chinese way of E commerce. That is, you statistically will have more successful transactions of low value items than high value. This comes about by the fact that there is effectively no warranty available, despite their claims, I have had cause to test their DOA warranty on four occasions in 470 orders. That's not to say around 1% failure, it's more that the low value of most of the other failures made claiming worthless. Of the four higher value items (over $100) I had no success in claiming warranty at all. In fact, the best I could do was pay for repairs locally, at less than the replacement cost but only on one of the four. The worst part about the warranty issue is the process. You send emails, wait days for responses, then get asked for photo's with shipping labels, damage etc, then you need to create video's and make a you tube link for them to assess, and all for nothing. The line of communication then goes dead after weeks of protracted waiting.
Another thing regarding reputation, is the review system, Bsically, they filter out all bad reviews, of the 470 I provided, only the five star commendations ever got published, so they hide their junk products from the unwary buyer, which is pretty sneaky.
There are certainly better resellers out there, I suspect Banggood, having quickly exploded into a mega corporation, with their size and market share domination, has made them even less concerned about the individual, as was my experience and I no longer buy from them, after the increasing number of problems crossed the line of 'bearable'.
Based upon what is shown on the company website and the testimonies of customers, Banggood appears to be a reputable company. Banggood was founded in 2004 and specializes in computer software research and development and foreign trade e-commerce. Bangood sites on its website that the company has over 15,000 types of products close to 16 categories ranging from clothes, cell phones, electronics, toys, jewelry and more. For more information about the company click here: http://www.banggood.com/About-Banggood-Ltd__hl14
You can also check out the company blog here: http://blog.banggood.com/