Is BangGood a reputable company to buy from?

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Alasdair McCarter
11
Posted Apr 4, 2018

They are reputable in the Chinese way of E commerce. That is, you statistically will have more successful transactions of low value items than high value. This comes about by the fact that there is effectively no warranty available, despite their claims, I have had cause to test their DOA warranty on four occasions in 470 orders. That's not to say around 1% failure, it's more that the low value of most of the other failures made claiming worthless. Of the four higher value items (over $100) I had no success in claiming warranty at all. In fact, the best I could do was pay for repairs locally, at less than the replacement cost but only on one of the four. The worst part about the warranty issue is the process. You send emails, wait days for responses, then get asked for photo's with shipping labels, damage etc, then you need to create video's and make a you tube link for them to assess, and all for nothing. The line of communication then goes dead after weeks of protracted waiting. 

Another thing regarding reputation, is the review system, Bsically, they filter out all bad reviews, of the 470 I provided, only the five star commendations ever got published, so they hide their junk products from the unwary buyer, which is pretty sneaky.

There are certainly better resellers out there, I suspect Banggood, having quickly exploded into a mega corporation, with their size and market share domination, has made them even less concerned about the individual, as was my experience and I no longer buy from them, after the increasing number of problems crossed the line of 'bearable'.

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Donata L.
0
Posted Aug 6, 2012

Based upon what is shown on the company website and the testimonies of customers, Banggood appears to be a reputable company. Banggood was founded in 2004 and specializes in computer software research and development and foreign trade e-commerce. Bangood sites on its website that the company has over 15,000 types of products close to 16 categories ranging from clothes, cell phones, electronics, toys, jewelry and more. For more information about the company click here: http://www.banggood.com/About-Banggood-Ltd__hl14

 You can also check out the company blog here: http://blog.banggood.com/

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Rated 4.0 - 27 reviews

About BangGood

BangGood is a major china wholesale stores company operating the e-commerce site banggood.com. BangGood sells its products and services in the china wholesale stores vertical, offering discounts and promo codes to its customers infrequently. BangGood has good ratings among shoppers on Knoji, with 27 ratings and an average rating of 4.0 stars. BangGood scores very highly compared to other brands in the china wholesale stores industry, providing 11 e-commerce features to better serve its customers.

BangGood's Features Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
Yes
BangGood offers free returns & exchanges for qualifying orders and customers, according to their free returns & exchanges policies. See policies and program details on their returns & exchanges policies page. Read full answer >>
International Shipping:
Yes
BangGood offers international shipping for qualifying orders and customers, according to their international shipping policies. See policies and program details on their international shipping policies page. Read full answer >>
Payment Options
Debit & Prepaid Cards:
Yes
BangGood accepts debit & prepaid cards for qualifying orders and customers, according to their debit & prepaid cards policies. See policies and program details on their debit & prepaid card support page. Read full answer >>
Paypal:
Yes
BangGood accepts PayPal for qualifying orders and customers, according to their PayPal policies. See policies and program details on their PayPal support page. Read full answer >>
Apple Pay:
Maybe
It appears that BangGood may not accept Apple Pay currently. Read full answer >>
Google Pay:
Maybe
It appears that BangGood may not accept Google Pay currently. Read full answer >>
Discount Policies
Promo Codes:
Yes
BangGood supports a promo code box on their website. Check the BangGood promo codes page for the latest coupon codes from BangGood. Read full answer >>
Black Friday Ad:
Yes
BangGood offers Black Friday ad for qualifying orders and customers, according to their Black Friday ad policies. See policies and program details on their Black Friday page page. Read full answer >>
Cyber Monday Ad:
Maybe
It appears that BangGood may not offer Cyber Monday ad currently. Read full answer >>
Military Discounts:
Maybe
It appears that BangGood may not offer military discounts currently. Read full answer >>
Senior Discounts:
Maybe
It appears that BangGood may not offer senior discounts currently. Read full answer >>
Customer Service Features
Contact Information:
Yes
BangGood offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. Read full answer >>
Money-back Guarantee:
Maybe
It appears that BangGood may not offer money-back guarantee currently. Read full answer >>
Gift Cards:
Maybe
It appears that BangGood may not offer gift cards currently. Read full answer >>
Customer Reviews:
Maybe
It appears that BangGood may not offer customer reviews currently. Read full answer >>
Social Media Pages:
Maybe
It appears that BangGood may not offer social media pages currently. Read full answer >>
Financing Options
Afterpay Financing:
Maybe
It appears that BangGood may not accept Afterpay financing currently. Read full answer >>
Website Features
Website Security & Privacy:
Maybe
It appears that BangGood may not offer website security & privacy currently. Read full answer >>
Mobile Apps:
Maybe
It appears that BangGood may not offer mobile apps currently. Read full answer >>
Marketing Programs
Affiliate Programs:
Yes
BangGood offers affiliate programs for qualifying orders and customers, according to their affiliate programs policies. See policies and program details on their affiliate programs page. Read full answer >>
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